Taylor Strauss

Taylor is an Intake Specialist at Mickey Keenan, P.A., where she’s often the first friendly voice clients hear. She helps guide them through the first steps of their legal journey—listening carefully, answering questions, and making sure they feel informed and supported from the very beginning.

Taylor brings strong communication skills and a natural sense of empathy to every call. She knows that reaching out for help after an accident can feel overwhelming, so she works to create a calm, judgment-free experience that builds trust from day one.

Before joining the intake team, Taylor served as the firm’s Client Satisfaction Specialist. In that role, she followed up with clients throughout their case to ensure they felt heard and supported. That experience, along with her background in customer service, helped her develop a deep understanding of what clients need to feel confident and cared for.

Organization is another strength Taylor brings to the team. She uses multiple tools to track follow-ups and stay ahead of deadlines, ensuring nothing slips through the cracks. Her attention to detail helps keep the intake process running smoothly—for both clients and attorneys.

Outside of work, Taylor enjoys reading across a mix of genres and diving into true crime documentaries. These hobbies sharpen her curiosity and focus, helping her bring energy and thoughtfulness to her work.

Taylor’s ability to connect with people, stay organized, and provide a steady, compassionate presence makes her an important part of the Mickey Keenan, P.A. team. She’s committed to making sure every client’s first interaction feels reassuring, respectful, and productive.